Joel Confer BMW- BMW dealer in State College

Nice store indeed, but as a luxury car I expected better customer service. The service representative was very nice, managed an appointment for me within a day. Dropped off is fast, and hassle free. But I didn’t get reviews on the multipoint inspection, and everyone left at 5:00 pm. I’ve bought Audi, Lexus, Mercedes’ before, and I know some of those brand ensures superior customer service, compared to that I think BMW State College has room for improvement. Wanted to buy some accessories, but again not a seamless process.

Very pleased with my experience at this BMW dealership. Daniel Rehmeyer walked me through the process of ordering a new BMW and made the process extremely easy, never once pressured me into buying anything extra. He kept me up to date the entire time I was waiting for my new 2023 M240i. This is my first BMW and I couldn’t be any more happy with it. I definitely recommend this dealership and look forward to continuing to go there for my service. 10/10

I don't typically write reviews, but the buying experience I had at Joel Confer BMW was spectacular. Dan Rehmeyer was wonderful to work with. He didn't try to sell me services I didn't need. Within an hour of waking into the dealership, I was driving home in my new car. I will differently go back!!!!!

Very professional. I had an incident with my BMW and actually I am from Missouri. Patrick and his team were just the best support ever! Thanks you very much for your help!!!!

Our BMW broke down on our way back to NJ, and we dropped it off Joel Confer Dealer on Friday 11/5, and we rented a Toyota to come home. The service was pretty good, especially Greg was very helpful. On 11/8, we called in and was told our car was not pulled in to be checked yet. On 11/10, we were so glad to know the car had been fixed. On 11/11 my hubby picked up the car and drove back home safely. The whole process was quick and the service was great. We are very thankful!

Great customer service. Only 35 miles from Altoona Pa. No need to travel to Pittsburgh . Make an appointment today. Come experience automotive excellence.

Great service department. The staff is always friendly and professional. Having serviced my car here since 2018 and never have an issue. Price is what you'd normally expect from a BMW dealer. They occasionally send out email discounts for your next visit.

Sales department is a disaster. The gentleman Mark at the front is as rude as I have ever seen. Brought my car in after an accident and was told to "take it around the corner and drop the keys off." I have never been to this dealership before so "around the corner" could mean a variety of things. I was looking to trade to an X3 and the response was... a shoulder shrug? No ask if I had or needed a rental after dropping my car off. While it was raining.. This is not the quality of service I have come to expect from BMW. BMW corporate needs to get involved with this lackluster dealership representing its product. I have been a loyal BMW customer for years. I think if you are interested in purchasing a BMW you go elsewhere. The will blithely tell you to go on a scavenger hunt in the rain for the service center. With all of that being said the service department at the tan building "around the corner" is fantastic. That was a great experience.